Trash Pick-up and Reporting Rats
Contact the Department of Public Works or Boston 311 if you experience one of these problems:
If you see a rat:
Be sure to indicate the exact location of the rat sighting, and leave your phone / contact information in case access to private property is required.
- Missed trash or recycling pick-up
- Trash code violations or illegal dumping
- Questions about disposal of large, bulky items (TVs, computer monitors, appliances) or hazardous materials
If you see a rat:
- Call Inspectional Services Department, Environmental Services: 617-635-5300 or
- Call 311
- Report online at www.cityofboston.gov/311
Be sure to indicate the exact location of the rat sighting, and leave your phone / contact information in case access to private property is required.